The Four P's of Marketing: Product, Price, Place, & Promotion:

 

Product

The word "product" is such a commonly-used term that we may overlook its actual meaning. In the context of marketing, a "product" can include anything with tangible benefits that a firm is offering in exchange for something else. A product can include a tangible good, a service, person, idea, place, organization, etc. - the list can go on and on. Most people instinctively think of tangible goods when they think of the word product, but we must understand that the American Cancer Society or any other nonprofit organization offers a product as well. The nature of that product may be different, but many of the same marketing issues must be addressed.

A product strategy often encompasses the concepts of product management and brand management. Product and brand managers have their responsibilities defined by the specific products they represent. Also, product and brand management is concerned with the attributes, image, and personality of a specific product. For example, the decision to add a new feature to a cellular phone, such as a digital camera, is a product-related decision, versus a price, place or promotion-related decision.

After learning how to gather relevant information about product and brand strategy, you should be able to analyze this information, critically evaluate the company's product and brand strategy, and predict or suggest future strategies. Information needs to guide and inform your strategy and decision making, and this module will help you locate information that is most effective for those purposes.

The Words We Use

Brand - A name, term, design, symbol, or any other feature that identifies one seller's good or service as distinct from those of other sellers. The legal term for brand is trademark. A brand may identify one item, a family of items, or all items of that seller. If used for the firm as a whole, the preferred term is trade name.

Brand name - The brand name is that part of a brand that can be spoken. It includes letters, numbers, or words. The term trademark covers all forms of brand (brand name, brand mark, etc.), but brand name is the form most often meant when trademark is used.

Copyright - 1. (legislation definition) A copyright offers the owner of original work that can be printed, recorded, or "fixed" in any manner the sole right to reproduce and distribute the work, to display or perform it, and to authorize others to do so, during the author's lifetime and for fifty years thereafter. 2. (product development definition) An exclusive right to the production or sale of literary, musical, or other artistic work, or to the use of a print or label. Occasionally, it is applied to a brand, but brands are usually protected by registration in the Patent and Copyright Office as a trademark.

Logo - 1. (product development definition) A clipped or shortened form of logotype. A logo is a word or phrase that serves to identify an organization. It is similar to a trade name. 2. (advertising definition) A graphic design that is used as a continuing symbol for a company, organization, or brand. It is often in the form of an adaptation of the company name or brand name or used in conjunction with the name.

Trade name - A trademark that is used to identify an organization rather than a product or product line.

Trademark - A legal term meaning the same as brand. A trademark identifies one seller's product and thus differentiates it from products of other sellers. A trademark also aids in promotion and helps protect the seller from imitations. A trademark may be eligible for registration, as it is in the United States through the Patent and Trademark Office of the Department of Commerce. If registered, the trademark obtains additional protection, mainly exclusive use, but special efforts are necessary to keep the registration and the exclusive use.

From American Marketing Association

 

Getting Started: How to Find Product Information

Trade journals
provide valuable information and deliver extensive coverage of products, brands, market positioning strategies, and much more.
The following databases offer extensive information on products, brands, pricing strategies, positions, brand rankings, new product development, product management, and much more!

Hoover's Online
Hoover's, Inc. delivers comprehensive company, industry, and market intelligence that drives business growth. This database covers 12 million companies, with in-depth coverage of 35,000 of the world's top business enterprises. Offers a Stock Screener, and additional proprietary reports.


Table Base

Table Base is a database comprised of tabular information of a strategic nature. The tables provide such information as: market share, market size, capacity, production, imports, exports, sales, product and brand rankings, forecasts and demographics.


Business & Industry

A multi-industry, international database that provides access to company, industry, market, and product information. Includes articles from over 900 trade and business publications covering business events in over 190 countries. Subjects include companies, industries, products, and markets.


Factiva
A joint venture between Dow Jones & Reuters, Factiva provides an unmatched collection of world-class global content powered by content management and integration services. Key journals include:

  • Brand Strategy
  • Brand Management
  • Journal of Product and Brand Management


Annual Reports (ARS) and SEC 10-Ks provide key information and strategic planning.
The following databases are recommend for securing public documents:

Mergent Online
U.S. Company Data
An Internet-accessible subscription service covering 10,000 public companies and their SEC filings

International Company Data
More companies from more countries than any other international database, with global searching across databases

U.S. Annual Reports
Easy-to-access current and historical annual reports on 10,000 U.S. public companies, all in PDF image format that provides faster download and allows viewing the document

International Annual Reports
Hard-to-get, timely annual reports on all companies in our International Company Data database, available in PDF image formats


Lexis Nexis
Business news and articles from newspapers, magazines, journals, wires & transcripts;
financial data about companies; SEC Filings & Reports EDGAR filings, annual & quarterly reports & proxy statements and industry and market news from over 25 industries. Includes private company data and Hoover Company Profiles.

 

Price

A product's price is how much is required to purchase and own a product. A product's price is most commonly and clearly linked to the purchase price, and the Internet has had a significant impact on the availability of purchase of purchase price information. A product's price can also include the cost of purchasing and owning a product. For example, a book available through Amazon.com might have a purchase price of $15, but might also require a payment of $5 for shipping. What's the actual price in this case?

The Internet certainly allows you to gather pricing information about many products, but in marketing we are often interested in the broader concept of a company's pricing strategy. When you analyze a company's pricing strategy, you must not only know the purchase and ownership cost of a product, you must also know how this pricing compares to the competition, how this pricing has changed over time, and you must be able to identify the forces that influence those prices. Additionally, you must be able to critically evaluate a company's pricing strategy and prescribe future directions.

How to find Pricing Information
Besides the obvious searches using variations of the word "price", such as "pricing", "price", and "prices", you might also consider a mix of company or industry-related keywords along with the price-related terms. You might also want to use the term "cost" within your search, since costs are a primary determinant of a firm's pricing strategy. For example, a search using the term "pric*" and "Microsoft" (where the "*" represents a wildcard character for any word beginning with "pric") in ABI/Inform yielded an article about Microsoft's launch of a low-price version of Windows. This article could be useful for understanding various elements of Microsoft's pricing strategy.

Getting Started
A great place to locate information about a company's pricing strategies are in trade journals. The following databases are a great place to start:

ABI/Inform
ABI/INFORM provides in-depth coverage of business issues, management techniques, competitive information, and a variety of other topics. It indexes and abstracts articles from more than 1,000 leading business and management publications, including over 350 English-language titles from outside the United States.


Factiva

A joint venture between Dow Jones & Reuters, Factiva provides an unmatched collection of world-class global content powered by content management and integration services. Key journals include:

  • Brand Strategy
  • Brand Management
  • Journal of Product and Brand Management


Table Base

Table Base is a database comprised of tabular information of a strategic nature. The tables provide such information as: market share, market size, capacity, production, imports, exports, sales, product and brand rankings, forecasts and demographics.


Business & Industry

A multi-industry, international database that provides access to company, industry, market, and product information. Includes articles from over 900 trade and business publications covering business events in over 190 countries. Subjects include companies, industries, products, and markets.

 

Place - Distribution and Channel Practices

What issues affect your distribution plan? Effective distribution decisions will make sure your product is available for your target market once you have demand for it. Although there are many issues involved in this including inventory control, logistics, channel relationships, the factors we are most concerned with in marketing are choosing the right channels. You should focus on collecting the following information:

  1. Penetration (%stores carrying your product, shelf space versus competitors)
  2. Type of outlets or channels
  3. Level of competition
  4. Geography
How to find Distribution Data
Table Base
A great place to find specific distribution channel information is Table Base. For example, select "Distribution Channels" from the Marketing Terms drop box. Next select "Beverage" from the Industry drop box.
Table Base collects data from thousands of trade journals for hundreds of industries. Table Base includes data from IRI, ACNielsen, TWICE, CSNews Market Research/Harris and other high-level market report offering category,


MarketResearch.com - Academic

MarketResearch.com Academic, formerly Kalorama Academic, offers access to previously unavailable market research reports. This fully searchable and browseable repository offers the complete text of over 500 market research reports on dozens of topics, complete with graphs, tables and charts.
Sample Report - Table of Contents (Note Distribution Trends)


Plunkett's Transportation, Supply Chain & Logistics Industry Almanac
REF HE 9 .U5
Provides complete profiles of the transportation, supply chain and logistics industry 500 firms, and the latest statistics and trends in:

  • Transportation
  • Supply chain management
  • Outsourcing
  • Shipping
  • Warehousing
  • Distribution
  • Intermodal Systems
  • Logistics Services
  • Technologies

Journals
Distribution Management Briefing
Available through Lexis-Nexis

Industrial Distribution
Available through ABI/Inform

International Journal of Retail & Distribution Management
Available through Emerald

Logistics Management & Distribution Report
Available online through Factiva

Logistics Management
Available online through ABI/Inform

Logistics Today
Available online through ABI/Inform

Traffic World
Available online through ABI/Inform

Transportation Research. Part E - Logistics and Transportation Review
Available through Science Direct


Specialized Collections
In addition to Table Base, the Library collects specialized industry data that includes distribution information:

Wine Industry
American Wholesalers and Distributors Directory
REF HF 5421 .A615
A comprehensive guide offering industry details on approximately 31,000 wholesalers and distributors in the United States.
*Under SIC 5182 - Wines and Distilled Beverages

Wines & Vines Buyers Guide
REF HD 9372 .W5
Ask at Reference Desk
Under "Wine Marketing/Distributing Agents"

Wine Handbook: The preeminent data resource on the U.S. wine industry
(Adams Business Media)
Ask at Reference Desk
HD 9372 .W53
Under "Wine Operations and Industry Data - Usage and Distribution"

Consultants & Consulting Organizations Directory
(2 Volumes)
REF HD 69 .C6
Lists more than 25,000 consultancies that operate in the U.S. and Canada. Includes a Geographic Index, Consulting Activities Index, and Firm Name Index.
Under "Distribution"


Supermarket Industry

Market Scope: The Desktop Guide to Supermarket Share
HD 9321.4 .M375
Market Scope is the only source for the most accurate retail market share data available anywhere, at any price. View the latest share information for all 52 ACNielsen SCANTRACK® markets, all 64 IRI InfoScan® markets, 48 Marketing Guidebook markets, 205 DMAs and the top 100 MSAs by population.

For over two decades, professionals in the supermarket industry have relied upon Market Scope to make intelligent, on-the-money decisions with less guesswork. So deeply detailed, we print a mid-year update in August. Supermarket Market Share for nearly 1,400 chains and wholesalers -- View supermarket share in any of five market configurations:

  • All 52 ACNielsen SCANTRACK markets
  • All 64 IRI InfoScan markets
  • All 48 contiguous Marketing Guidebook markets
  • 205 DMAs
  • Top 100 MSAs by population

Market Scope brings you share, store counts, and advertising group data for every industry player in the US, plus market demographics, relative strength of chains vs. independents and a lot more. Market Scope remains the only source of reliable data on supermarket share for one key reason - Trade Dimensions, the publisher of Market Scope, has a database of every supermarket location in the US including dozens of facts about each store including ACV, square footage of selling area, number of checkouts, in-store specialty departments and even linear feet of display space in numerous categories. More importantly, Trade Dimensions updates this database year-round, opening and closing hundreds of stores every month to keep up with the numerous changes that occur at the retail level.

"This book is a must-have if you want to understand the true scope of the grocery industry." --CEO, Advertising/Media

 

Thomas Food and Beverage Market Place
REF HD 9003 .T48
Thomas Food and Beverage Market Place 2005 is the most comprehensive resource in the food and beverage industry. It combines Grey House's Food and Beverage Market Place, Food and Beverage Market Place - Suppliers Guide and Thomas Food Industry Register (TFIR), which Grey House acquired in February, 2001.

Completely updated for 2005, Thomas Food and Beverage Market Place contains more information than ever before, including thousands of new entries, and enhancements to many existing entries. Several new features have been added to this brand new edition, including completely revised and greatly expanded Food Product Category and Supplier Product Category Indexes -- finding a product or service has never been easier. Plus, the Importer and Exporter Indexes have been reworked to include the food and beverage product categories that the company imports or exports. With over 40,000 companies, 80,000+ key executive contacts and in-depth product categories Thomas Food & Beverage Market Place lets you find the products, services and new clients required to operate your business -- quicker and easier than ever before. Thomas Food and Beverage Market Place provides contact information and product details on over 40,000+ companies and over 80,000 executives in the following categories:

Food & Beverage Manufacturers, Processors and Ingredient Companies
Equipment Manufacturers, Supply & Service Companies
Transportation Firms
Warehouses
Wholesalers & Distributors
Brokers
Importers & Exporters
Industry Resources: Associations, Publications, Industry Web Sites, Databases, Government Resources & International Trade
Food & Beverage Catalogs

Thomas Food and Beverage Market Place is a valuable reference for executives, marketing firms, and anyone working in the food and beverage industry. Also includes: 2 Product Category Sections, 14 Indexes and 2 major All-Volume Indexes

 

Databases
ABI/Inform
ABI/INFORM provides in-depth coverage of business issues, management techniques, competitive information, and a variety of other topics. It indexes and abstracts articles from more than 1,000 leading business and management publications, including over 350 English-language titles from outside the United States. More than half of the articles are available in full-text or full-image

Business & Industry
Business & Industry is a broad-based business information database that focuses on facts, figures, events and market information about companies, industries, products and markets. It covers all industries and is international in scope. B&I draws content from over 1000 trade and industry publications, regional, national and international newspapers, business dailies and newsletters. Use B&I when you want to find company, industry, market and product information.


Readings and Case Studies in Distribution and Channel Practices

Books
The Kennedy Library holds a variety of books on distribution. Use PolyCAT to locate books on the following subjects:

  • Physical Distribution of Goods -- Management
  • Marketing Channels
  • Industrial Marketing
  • Business Logistics
  • Inventory Control
  • Shipment of Goods

Sample titles:

Advanced Supply Chain Management: How to Build a Sustained Competitive Advantage
by Charles C. Poirier
REFHD38.5 .P637

Managing the Global Supply Chain
HD38.5 .S333 2001


Promotion

What issues affect your communication plan?
An effective communication plan will help you create awareness, knowledge, preference and ideally purchase of your product. You should focus on collecting the following information:

  1. Competitive media spending in terms of total budget and allocation across media and vehicles
  2. Media usage of your target market (MRI MediaMark data)
  3. Awareness levels of your product/service and competitors
  4. Trends in media (e.g., what media are consumers using less or more of?)
  5. Media cost (SRDS data)

Advertising - Budgets, Campaigns, Benchmarks, Effectiveness, etc.

Please visit the Advertising Research Guide for a comprehensive list of resources.

 


Related Research Guides

Company Information

Consumer Behavior

Demographics

Industry Analysis

Market Share and Rankings

PEST Analysis

Potential Geographic Markets

Target Markets

 

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Frank Vuotto, M.A., M.L.I.S.
Business & Agribusiness Librarian, Faculty
California Polytechnic State University
Robert E. Kennedy Library
San Luis Obispo, CA 93420
fvuotto@calpoly.edu

 

Last updated May 16, 2006

© Copyright by Frank Vuotto 2003