Quality

Quality Assurance

Language of Quality

Lean Manufacturing	5S and Visual Controls	Kaizen
Value Streams	Theory of Constraints	Activity Based Costing
Pull	JIT	Kanban
Poke Yoke	Mistake Proof	SMED
Balanced Scorecard	KM	Six Sigma
Supply Chain	Facility Location Strategies	Root Cause Analysis
TQM	ISO 9001:2000	Failure Modes & Effects
New Product Development	Design for Manufacturing	Quality Control
Statistical Process Control (SPC)	Quality Analytical Tools	Product Measurement

Databases - Journal Articles
Emerald
This web-based library delivers access to over 130 journals in management, human resources, information management, operations, and training and education. Includes high-level management journals including:

Journal of Management Development
International Journal of Quality & Reliability Management
Management Decision
Managing Quality Service
Marketing Intelligence and Planning
TQM Magazine

Suggested reading:"Main schools of TQM: the big five" , Volume 13 Number 3 2001, TQM

Factiva
A massive database that delivers detailed company financials, company-to-industry ratios, and full-text articles from over 6,000 business-related sources. Factiva provides full text articles from a wide range of technology-driven journals, newspapers, and periodicals. Indexes many industrial and manufacturing journals including:

Industrial Marketing Management
Industry Week
Machine Design
Manufacturing Automation
Survey of Current Business

ABI/Inform
ABI/INFORM provides in-depth coverage of business issues, management techniques, competitive information, and a variety of other topics. It indexes and abstracts articles from more than 1,000 leading business and management publications, including over 350 English-language titles from outside the United States. Includes key journals on quality including:

Journal of Quality Technology
Quality
Quality Progress
The Journal for Quality and Participation

IEL (IEEE/IEE Electronic Library)
Contains the complete IEEE conferences, IEEE journals and magazines and adds to the rich collection the IEE journals and conferences and the complete set of EIII Technical Standards.

ISO 9000 Series - Quality Management

ISO 9001:2000 for Small Businesses: Implementing Process-Approach Quality Management
by Arpad Gaal.
TS 156 .G28

Quality Management Systems: Fundamentals and Vocabulary
ISO 9000 Series
REF TS156 .Q363 2005

Quality Management Systems: Guidelines for Performance Improvements
ISO 9004
REF TS156 .Q363 2000a

Case Studies
ABI Inform
ABI/INFORM provides in-depth coverage of business issues, management techniques, competitive information, and a variety of other topics. It indexes and abstracts articles from more than 1,000 leading business and management publications, including over 350 English-language titles from outside the United States. More than half of the articles are available in full-text or full-image. Many case studies are available within the industrial and manufacturing sectors. Indexes many management, industrial, and quality-related journals including:

Journal for Quality and Participation
Journal of Quality Technology
Managing Service Quality
Quality
Quality Engineering
The Quality Management Journal
Quality Progress

Industrial Management Review
Industrial Distribution
Industrial Management
Industry Week
The Journal of Business & Industrial Marketing

Applied Science & Technology Abstracts
Abstracts to articles in engineering and technology including trade and industrial publications and scholarly journals (1984-present). Many of the journals indexed in this database are held by the Kennedy Library.

Institutes and Associations
ASQ

Deming Institute

Juran Institute

GOAL/QPC

Baldridge National Quality Program

Six Sigma

TQM Nine SPC Tools

Quality Digest

ANSI

FreeQuality.org

Books
The Kennedy Library holds a wide range of books on quality-related subject areas. From PolyCAT (online catalog) search by the following subjects:

Industrial Procurement
Quality
Quality Assurance
Quality Control
Production Management

Sample titles:

Management for Quality In High-Technology Enterprises
by Yefim Fasser

Quality and Power in the Supply Chain : What Industry Does for the Sake of Quality
by James Lamprecht

Quality Planning and Analysis: From Product Development Through Use
by J.M. Juran, Frank M. Gryna

TQM: The Mechanics of Quality Process
by Richard Johnson

Related Research Guides

Management

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Frank Vuotto, M.A., M.L.I.S.
Business & Agribusiness Librarian, Faculty
California Polytechnic State University
Robert E. Kennedy Library
San Luis Obispo, CA 93420
fvuotto@calpoly.edu

Last updated March 29, 2007